A Timeline of the Social CRM Arms Race [INFOGRAPHIC] | Salesforce Pardot
In the past, large CRMs have been tentative about working social media into their product offerings. However, just in the last week, some of the largest players have made drastic moves toward making their CRMs more social. Just over a week ago, Oracle purchased Vitrue, a social relationship management service. Salesforce.com quickly countered by purchasing...
A way to think about modern CRM
What should you be expecting from your customer relationship management programs these days? Contributor Jose Cebrian explains how CRM has changed and how it hasn't.
12 Key Benefits CRM Systems Provide to a Business
Discover how a great CRM system can help your sales reps close more deals and convert more leads into paying customers.
The contact center and CRM collision leads to a new dominant species
The impending contact center and CRM collision will lead to a world ruled by those who understand how behaviors are leveraged across the entire customer journey
The Case for Small Business CRM
Grasping the concept of CRM can be difficult. Trying to explain it to your team or client can be even more challenging. This infographic helps explain
Efficy is a CRM to manage your customers and increase your ROI
Efficy CRM allows you to visualize and analyse your data, boost sales and marketing performances, create and share documents and install free CRM updates
Analytics, Mobile, Social Media and Digital Marketing Strategy
Blog featuring current analytics news, tool reviews and video guides, and Digital Marketing insights. Authored by Jump Digital Ltd.