Why We Buy: The 3 Social Selling Factors That Make Or Break A Sale [Infographic]
Why do we buy? Learn how marketers step inside the 3 key areas of our brains and create compelling customer experiences.
VALUE OF A LOYAL CUSTOMER INFOGRAPHIC
Customer Loyalty Infographic detailing the stats of why loyalty marketing works and the financial impact of customer loyalty.
The Evolution of Customer Service [INFOGRAPHIC]
Customer service delivery channels are increasing and evolving at a dizzying pace. A recent Ovum study of more than 8,000 consumers shows that 74 percent now use at least three channels when interacti
Customer Retention Marketing Programs
With so much competition for the consumer dollar, customer retention has become a growing area of focus for businesses. According to a recent study by
Digital Marketing Blog - Econsultancy
Acquiring new customers is an expensive process for businesses, so it’s vital that some of them become loyal to the brand and return for repeat purchases.
4 Strategies Disney Uses to Create Freakishly Loyal Customers
There are forums full of hardcore Disneyphiles who visit the park several times a week — sometimes popping in just to sit on a bench in Main Street.
5 Steps to a Better Online Experience - Monetate
With a greater focus on customer experience, ecommerce companies can realize a positive impact on conversion rates, average order value, CTV and more.
Customer Retention Statistics
Any business owner will tell you that retaining your customers is low-hanging fruit. Understanding how to create loyal customers so you can retain them is one of the most important things for a business. For starters it’s critical to know the fastest ways to lose customers so you stop making these mistakes and start retaining […]
Customer Service can Make or Break a Company [Infographic]
It’s probably no surprise that 80 percent of companies claim they offer “superior customer service.” Only about eight percent of…
In B2B Sales, Timing is Everything
Understanding buyer's online behavior can make a dramatic difference in whether or not your sales team qualifies a lead.