by Thomas Ripsam and Louis Bouquet There are 10 principles at the heart of any effective customer strategy. These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does business, or what products and services it offers. [...]
What are you doing to turn leads into clients and customers? Part of attracting new clients is to bring them on a journey and provide exceptional customer experiences and service. Click through to find 6 strategies that will help you provide great customer service and turn leads into clients and customers. #clientattraction #businessstrategies #marketingstrategy
Customer experience metrics help you track the good and the bad of your app, so you can evaluate and improve how users engage with your app. Metrics like acquisition, engagement, customer satisfaction, and product performance help gauge what’s going well and what needs to be improved.