Customer Success Today

Collection by Customer Success Software

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Your daily update for everything Customer Success from recognized experts in the industry.

Customer Success Software
We sat down with Perry Monaco, Manager of Customer Success - The Americas, to discuss how Customer Success has evolved at LinkedIn over the last 5 years. Succession Planning, Feeling Great, Career, Management, Relationship, Blog, Carrera, Blogging

Inside Customer Success: LinkedIn

We sat down with Perry Monaco, Manager of Customer Success - The Americas, to discuss how Customer Success has evolved at LinkedIn over the last 5 years.

In this issue of the SaaS Tattler, we’ll be comparing and contrasting Customer Success in vs. Customer Success in and shedding some light on the latter topic in general. Series B Funding, Digital Marketing Manager, Customer Experience, Customer Survey, Political Science, Cloud Based, Management Tips, Scores, A Team

The Best Customer Success Resources of 2016

With so many customer success resources to choose from, we’ve selected the top customer success resources and events that we think will educate and inspire you for the rest of the year.

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5 Valuable Insights to Spotlight Customer Growth [Infographic]

As we are aware, SaaS and other recurring revenue models have three core stages critical to their success – acquiring customers, retaining customers and monetizing customers.

5 Valuable Insights to Spotlight Customer Growth [Infographic] Spotlight, Insight, Infographic, Success, Blog, Infographics, Blogging, Visual Schedules

5 Valuable Insights to Spotlight Customer Growth [Infographic]

As we are aware, SaaS and other recurring revenue models have three core stages critical to their success – acquiring customers, retaining customers and monetizing customers.

In many respects, a customer success platform is a key pillar in how a company does business. We wanted to emphasize this by presenting you with the benefits of a Customer Success Platform in 13 GIFs. Administrative Work, Digital Marketing Manager, Use Of Technology, Benefit, Investing, How To Become, Gifs, Knowledge, Platform

The Benefits of a Customer Success Platform in 13 GIFs

In many respects, a customer success platform is a key pillar in how a company does business. We wanted to emphasize this by presenting you with the benefits of a Customer Success Platform in 13 GIFs.

This article describes the customer success paradigm with the main activities, value created with customer success management and typical engagement model Insight, Success, Traditional, Activities, How To Make

Making Customer Success to Tick - More Than Regular Support

This article describes the customer success paradigm with the main activities, value created with customer success management and typical engagement model

5 Amazing eLearning Trends Of 2016 - eLearning Industry Elearning Industry, Talent Management, Human Resources, Christmas And New Year, Helping People, Customer Service, Workplace, Innovation, How To Apply

10 Customer Service Trends to Watch in 2016 - Parature

04481It’s easy when you’re asked about trends to talk about an innovative technology or feature you know is going to create a buzz. For 2016 however, we’ve decided to ask …

For fast-growing SaaS companies, life is good in many ways. It means there is healthy demand for the product and sales are climbing. The best part is that the revenue is a recurring cash flow. Success, Blog, Blogging

Are You Suffering From Customer Overload?

For fast-growing SaaS companies, life is good in many ways. It means there is healthy demand for the product and sales are climbing. The best part is that the revenue is a recurring cash flow.