Customer Focus Inks Growth for Tattoo Industry: Mario Barth's Six Secrets || Mario Barth Starlight Saloon in Las Vegas No matter the industry, customers want a great experience, and that includes the tattoo industry. Today, more than 100 million people in the U.S. have a tattoo. The industry has moved from underground, with a reputation of being rebellious and…
Michael Kors Campaign Resort 2015 - Karmen Pedaru & Benjamin Eidem by Mario Testino
Ten Customer Service And CX Predictions For 2018
Ten Customer Service And CX Predictions For 2018 || We are in the “Era of the Customer.” Companies recognize that customers are calling the shots. They are smarter and better informed, they recognize that they have more options, and they are critical about the customer experience they receive and expect it to be right the first time … and every time…
One sure way to alienate customers is to miss expectations. What customers experience on the front line, be it in-store or via a contact center, must be consistently above average to bring them back. One of the best ways to understand customer expectations is to take advantage of feedback and data.
Let’s call it “customer momentum.
Is Danny Meyer Tipping Ban Risky For Customer Experience?