SaaS Churn (is Evil)

Collection by ChargeOver

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A curated collection of posts about how #SaaS firms and #startups can measure and prevent #churn. We hate churn. Churn is evil. Churn is not your friend.

ChargeOver
SaaS: How to Automagically Prevent Non-Payer Churn Jokes, Husky Jokes, Memes, Funny Pranks, Lifting Humor, Humor, Pranks, Chistes, Work Funnies

SaaS: How to Automagically Prevent Non-Payer Churn

SaaS non-payers are the cruelest joke in our industry. Many businesses choose a recurring billing or subscription billing model because they won't have to deal with things like collections. Unfortunately, payment problems are all too common in SaaS. "Unintentional churn is surprisingly common and one of the more preventable issues

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How an $11B SaaS Company Measures Churn by @ttunguz

As I prepared the S-1 analysis for ServiceNow, the third largest public SaaS company in the world, I came across a section in their latest annual report called Key Factors Affecting Our Performance in which the company describes the two ways they evaluate churn. One is common, but another is unusual. Below I’ve quoted their definitions. Upsell rate. To grow our business it is important for us to generate additional sales from existing customers, which we refer to as our upsell rate.

The SaaS Owners Guide to Churn Digital Marketing, Blog, Blogging

Blog Neil Patel's Digital Marketing Blog

Want to learn more about SEO, digital marketing, conversion optimization, ecommerce? Or even how to generate more sales? Check out Neil Patel's marketing blog.

The complete guide to calculating and optimizing SaaS MRR Churn Churn Rate, Economics, Calculator, Entrepreneurship, Management, Training, Relationship, The Unit, Business

MRR Churn: Calculating and Reducing MRR Churn Rate for SaaS

MRR Churn threatens your Monthly Recurring Revenue by destroying your MRR momentum. To be successful (and emulate the most successful SaaS businesses in the world) you must calculate and optimize MRR Churn correctly.

Ever wonder how to apply Growth Hacking thinking to reducing churn and increasing retention? Here are 22 ways to make that happen. Growth Hacking, Mobile App, How To Apply, Positivity, How To Plan, Startups, Loyalty, Brave, Entrance

22 Ways to Reduce SaaS Churn with Growth Hacking

Ever wonder how to apply Growth Hacking thinking to reducing churn and increasing retention? Here are 22 ways to make that happen.