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BrandEdge

Collection by Arjun K

13 
Pins
We are happy to have Vickens Moscova sharing some expertise with us in this installment of the Business 2 Community… Mobile Marketing, Email Marketing, Digital Marketing, Content Marketing Strategy, Social Media Marketing, Google Plus, Public Relations, The Help, Online Video

10 Ways to Transform Customer Service Experience in 2013

As the New Year approached, I thought about the state of customer service at enterprises. As someone who spends a…

We are happy to have Vickens Moscova sharing some expertise with us in this installment of the Business 2 Community… Mobile Marketing, Email Marketing, Digital Marketing, Content Marketing Strategy, Social Media Marketing, Google Plus, Public Relations, The Help, Online Video

10 Ways to Transform Customer Service Experience in 2013

As the New Year approached, I thought about the state of customer service at enterprises. As someone who spends a…

We are happy to have Vickens Moscova sharing some expertise with us in this installment of the Business 2 Community… Mobile Marketing, Email Marketing, Digital Marketing, Content Marketing Strategy, Social Media Marketing, Google Plus, Public Relations, The Help, Online Video

10 Ways to Transform Customer Service Experience in 2013

As the New Year approached, I thought about the state of customer service at enterprises. As someone who spends a…

Use the cloud for customer service processes and applications Customer Service Experience, Cloud Based, Clouds, Cloud

Use the cloud for customer service processes and applications

Evaluate your applications: how fast are you seeing returns? Customer Service Experience

Evaluate your applications: how fast are you seeing returns?

Empower agents to be revenue-enhancers, and not just problem-solvers Cross Selling, Customer Service Experience, Data Show

Empower agents to be revenue-enhancers, and not just problem-solvers

Give agents a unified view of the customer’s service history Customer Service Experience, History, Historia

Give agents a unified view of the customer’s service history

Provide accurate, complete and reliable customer self-help options Customer Service Experience, Self Help, Feelings, Life Coaching

Provide accurate, complete and reliable customer self-help options

Provide customers a seamless service experience across channels Customer Service Experience, Channel, Thoughts, Ideas

Provide customers a seamless service experience across channels